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Custom Family Portrait Illustration 15 oz. Coffee Mug

Custom Family Portrait Illustration 15 oz. Coffee Mug

Regular price $34.00 USD
Regular price Sale price $34.00 USD
Sale Sold out
Shipping calculated at checkout.
Number of Images/People
Quantity of Mugs (Duplicate Print)

Your photo is digitally hand-drawn and placed on your product. This customized mug is perfect as a gift for a parent or grandparent, Aunt, Uncle, friend, or family member! Each image is hand-drawn digitally by the shop owner. Here are some specifics:

• 15 oz size (4.73 inches tall)
• Dishwasher safe
• Microwave safe
• Printed with sublimation printing process for a long-lasting image
• The mug is printed in-house

The images used for this item are hand created by the shop owner. Designs and layout are created by the shop owner. Printing is outsourced to a printing company and shipped directly to you.

★★ Prefer a Print ready to frame or want to add one onto your order? Check out that listing in the main shop

• There are several layout options as shown in the example images. You can opt to just have the silhouette image on one side (choose Left or Right) or both sides with or without personalizations/names. Enter this information in the Personalization field.
• Choose your font style, if you want personalization. Enter this information in the Personalization field.
• Personalization could be a name, a nickname, dates/years, etc.
• Choose the number of images (I currently offer a max of 4 images per mug)

• Send a picture via Etsy messages when you purchase the listing. See the listing image for tips on the best photo(s) to use for your images.
• Your custom portrait will be created within 2 weeks of the receipt of your image (NOT the date you place your order).
• A proof will be sent to you via Etsy messages for each image/item you have purchased. I will gladly make edits (within reason) until you are happy with the layout and image.
• Your item will be sent to production within 2 days of the approval of the proof.
• Double check all spelling- our shop is not responsible for misspellings provided in messages or the personalization field.

• Shipping price is free (domestic) or a flat fee based on domestic or international shipping
• Shipping price is based on location and the number of items you have purchased.
• Tracking information will be sent to you via Etsy once it is available

• We are not able to include a gift message in your package right now.
• We can ship the item directly to someone as a gift, please mark the item as "Gift" and enter their address as the shipping address before checking out
• During peak seasons there may errors from my printing partner due to a large influx of orders. Should this happen, we will do everything we can to get your corrected order to you.

★★ If you need to reorder a replacement mug or would like additional copies of a mug order, please message me. Once the custom artwork is done reorders are a different/lower price ★★

NON EXCHANGEABLE AND NONREFUNDABLE ITEM as this is a custom item. If you have any issues with your order please contact me to resolve.

Thank you for viewing this listing!
** Additional Shop Policies:
- Customized items are not returnable and cannot be canceled or refunded after the art process has started.
- Once an item has been sent out for delivery, it is not considered lost until it has been missing for 30 days. At that time an insurance claim can be filed with USPS and your item replaced or refunded.
- Should you need to cancel a custom order before the art process has started, I'm happy to do that.
- "Change of Heart" (deciding you no longer want the item) after an order has been placed does not qualify for a refund. If this shop has met all the promised production time frames, shipping time frames, and other specifications during communication, we have held up our end of the sale.
- Thank you for the consideration of these policies.


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